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Case study · Technology & SaaS

Eight Years of Dedicated Odoo Consulting for iDT Labs’ HRIS SaaS

An ICT consultancy serving governments, financial institutions and NGOs in West Africa, supported by dedicated Heliconia Odoo consultants for more than eight years on Odoo 9 Community: HRIS SaaS workflows, employee, attendance, leave and payroll customisations, recruitment, self-service portals, client-specific modules and production support across multiple customer implementations.

  • Odoo 9 Community
  • Dedicated consulting & development
  • Sierra Leone
  • 8+ years, ongoing
iDT Labs: Eight years of dedicated Odoo consulting behind a cloud HRIS SaaS on Odoo 9 Community
Platform
Odoo 9 Community
Industry
Technology & SaaS
Duration
8+ years, ongoing
Engagement
Dedicated consulting & development
Location
Sierra Leone

Project at a glance

An ICT consultancy serving governments, financial institutions and NGOs in West Africa, supported by dedicated Heliconia Odoo consultants for more than eight years on Odoo 9 Community: HRIS SaaS workflows, employee, attendance, leave and payroll customisations, recruitment, self-service portals, client-specific modules and production support across multiple customer implementations.

Client
iDT Labs
Industry
Technology & SaaS
Platform
Odoo 9 Community
Duration
8+ years, ongoing
Location
Sierra Leone
Services
Odoo Consulting, Odoo Development, Odoo Customization, Odoo Support, Odoo Community, Hire an Odoo Functional Consultant, Odoo Human Resources, Odoo Service Management

The challenge

Maintain and extend multiple client implementations on Odoo 9 Community, a cloud HRIS SaaS among them, with reliable functional and technical expertise for legacy environments, new features and production issues.

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The solution

Dedicated Odoo consultants working with iDT Labs and its clients: HRIS SaaS workflow customisation, employee management, attendance, leave and payroll customisations, recruitment workflow, employee self-service portal, HR reports and dashboards, client-specific business modules, cloud deployment and infrastructure consulting, bug fixing, optimisation and ongoing support.

How we built it

  • Developed and maintained Odoo 9 Community applications.
  • Customized HRIS SaaS workflows for multiple client projects.
  • Enhanced employee management and HR processes.
  • Implemented attendance, leave, and payroll-related customizations.
  • Developed client-specific business modules and reports.
  • Performed bug fixing, optimization, and production support.
  • Assisted with cloud deployment and infrastructure consulting.
  • Conducted module enhancements, testing, and user support.
  • Collaborated with client teams for requirement analysis and solution design.

Integrations

  • Cloud infrastructure
  • SMTP email
  • HR attendance devices
  • Payroll integrations
  • REST APIs

Custom development

Technical details: 10 custom modules
  • HRIS SaaS Management
  • Employee Management
  • Attendance Management
  • Leave Management
  • Payroll Customizations
  • Recruitment Workflow
  • Employee Self-Service Portal
  • HR Reports & Dashboards
  • Organization Management
  • Client-specific Business Modules

What changed

  • HRIS SaaS enhancements delivered across multiple client projects
  • HR process automation and employee data management improved
  • Legacy Odoo 9 environments kept stable with continuous maintenance
  • Clients able to manage their cloud-hosted Odoo environments

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What made this project different

  • Dedicated offshore Odoo consulting team supporting multiple customer implementations.
  • Extensive experience with legacy Odoo 9 Community Edition environments.
  • Specialized expertise in cloud-hosted HRIS SaaS solutions.
  • Combined functional consulting, development, and cloud advisory services.
  • Flexible engagement model allowing rapid delivery of client-specific customizations and ongoing support.

Technology

  • Odoo 9 Community
  • Python
  • PostgreSQL

Team

The expertise on the project, not personal profiles.

  • Odoo Consultant

Questions

What did Heliconia build for iDT Labs?

An ICT consultancy serving governments, financial institutions and NGOs in West Africa, supported by dedicated Heliconia Odoo consultants for more than eight years on Odoo 9 Community: HRIS SaaS workflows, employee, attendance, leave and payroll customisations, recruitment, self-service portals, client-specific modules and production support across multiple customer implementations.

Which Odoo version and edition does iDT Labs use?

Odoo 9 Community, the Community edition, version 9.

Which systems were integrated for iDT Labs?

Cloud infrastructure, SMTP email, HR attendance devices, Payroll integrations, REST APIs.

What technologies were used on the iDT Labs project?

Odoo 9 Community, Python, PostgreSQL.

How long did the iDT Labs engagement last?

8+ years, ongoing.

Who worked on the iDT Labs project?

A team of: odoo consultant.

Next step

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